Shipping policy

This policy explains how S. Fragrances processes and delivers orders placed through.

Shipping Destinations

We currently deliver to Pakistan.

Some destinations or delivery methods may be unavailable because of carrier restrictions, customs requirements or rules governing the transport of fragrances.

Order Processing

Orders are normally processed within [processing timeframe] business days after payment confirmation.

Our business days are [working days, excluding applicable public holidays]. Processing time is separate from shipping transit time.

Pre-order, personalised or otherwise specially handled products, if offered, will have their processing estimates stated on the product page.

Delivery Estimates

Estimated transit times after dispatch are:

  • Standard delivery: [Estimated timeframe and applicable locations]
  • Express delivery, if offered: [Estimated timeframe and applicable locations]
  • International delivery, if offered: [Estimated timeframe and applicable locations]

Unless expressly stated otherwise, delivery dates are estimates. Customs checks, carrier disruption and other circumstances may cause delays.

If we cannot meet an agreed or legally required delivery timeframe, we will provide the remedies required by applicable law, including cancellation or a refund where applicable.

Shipping Charges

Shipping charges are 250.

Applicable shipping costs and available delivery options are displayed before you complete your purchase.

Dispatch and Tracking

We will send a dispatch confirmation to the contact details provided at checkout. Where a tracked service is used, the confirmation will include tracking information.

Tracking updates may take time to appear on the carrier’s system.

Delivery Address Changes

Please check your delivery details carefully before ordering.

If an address needs correcting, contact immediately. We will try to update it before dispatch, but changes cannot always be made once an order enters the shipping process.

Where legally permitted, additional delivery costs caused by an incorrect address supplied by you may be charged to you.

Delayed, Missing or Damaged Deliveries

Contact us if your order has not arrived within its expected timeframe, appears lost or arrives damaged.

We will investigate with the carrier and arrange an appropriate remedy. Carrier investigations do not remove or delay any remedy required by consumer law.

Fragrance Shipping Restrictions

Fragrances may require special handling or restricted shipping services. If we cannot legally or safely fulfil an order to your destination, we will contact you and refund any unfulfilled items and applicable delivery charges.